Terms & Conditions

Simple, fair terms for quotations, installation, warranty and support. Last updated: September 2026.

1. Quotations

All quotations follow a free site survey and are valid for 15 days. Final pricing depends on actual cabling distance and site conditions, confirmed before work starts.

2. Genuine products & warranty

We supply genuine Hikvision, CP Plus, Dahua, HP, Dell, Lenovo and other branded products with GST bill. Manufacturer warranty applies as per brand policy; service / labour warranty is 90 days on our installation work.

3. Payment

50% advance with order, balance on completion and testing. AMC (annual maintenance) is billed yearly in advance.

4. Service & support

Support is provided from our Nagpur head office and Butibori branch during working hours (Mon–Fri 9:30–7, Sat 9:30–5). Physical damage, power-surge damage without UPS, and third-party tampering are not covered under free support.

5. Reviews

Reviews left via our /review page are voluntary customer opinions posted by customers on their own Google accounts.

6. Contact

A V Enterprises, Ganeshpeth, Nagpur 440032 · +91 99210 21926 · sales@aventerprises.net